Cosmic Prisons, Heroic Vulkarion GKit

Discussion in 'Help' started by Levii_Gaming, Jul 14, 2019.

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  1. Levii_Gaming

    Levii_Gaming New Member
    Emperor

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    To who it may concern

    I bought the Vulkarion GKit and it said on the store page a maximum wait of 15 minutes is expected with the kit being delivered during any point in the 15 minutes. After more than 15 minutes wait i attempted to msg 3 staff members who were online, as that is what the store said if there is a problem, however, none of them replied. Is there anyone who can help me get the kit please?


    Thanks
    Levi_Gaming
     
  2. Levii_Gaming

    Levii_Gaming New Member
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    it's also not in my /claims
     
  3. Loxtech

    Loxtech Alpha Tester II
    Alpha Tester II Emperor+

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    Make a purchase report on herr
     
  4. Levii_Gaming

    Levii_Gaming New Member
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    where is that? new to the forms
     
  5. DesiredBreakfast

    DesiredBreakfast Alpha Tester II
    Alpha Tester II Sentry Spruce Ash Imperial Pioneer

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    It can take up to a 14 days if you payed with an E-Check. Make sure the payment went through in your side. Then I would recommend you make a purchase report IF your side of the payment went through. Also before making any reports check ALL the prisons to make sure you didn’t buy it on the wrong planet
     
  6. 3vasive

    3vasive Helper
    Helper Timeless III Emperor+ Robot Sahara II

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    You can create a purchase ticket under the support ticket section on the forums.
     
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